| Thank
you for choosing Woodpeckers for your woodworking needs. You can
reach us by phone during the following office hours:
Monday
thru Friday 9 am – 5 pm EST
Woodpeckers,
Inc.
11050 Industrial First
North Royalton, Ohio 44133
(We do not have a showroom and are not open to the public. If you would like to arrange to pick up your order, please call us to arrange an appointment.)
phone
– 1-800-752-0725
phone – 440-230-2442
fax – 440-230-2552
email – mailroom@woodpeck.com
WHO
ARE WE?
Woodpeckers started in the fall of 1988. Our focus has always
been woodworking tools. Since the early 90’s, we have been
Incra’s exclusive demonstrators of anything Incra at all
U.S. woodworking shows.
That continues
to be our focus, along with the development of associated tools
like Router Tables, Stands and Cabinets and most recently the
Precision Router Lift, Unilift and PlungeLIFTS. We manufacture
the finest lifts available for the widest variety of routers.
All guaranteed for life.
SHIPPING
POLICY
Woodpeckers offers shipping via UPS Ground or Air as well as Parcel Post. (Because of their size, some packages can only be shipped via UPS). Shipping rates are simple, we charge current UPS rates. No additional handling charge. Canadian customers
will be responsible for any additional customs, duties or taxes charged through customs.
Although we make every effort to ensure the shipping cost illustrated by our web site is accurate, sometimes it isn't. We reserve the right to make corrections, and of course we'll notify you of any changes before we process your order.
*Incra products ship directly from the manufacturer and may take up to 4 weeks for delivery.
RETURN
POLICY
Returns for a full refund are honored within 30 days of purchase.
Merchandise must be in original packaging as well as any additional
packaging necessary to protect from shipping damage. All shipping
costs are the responsibility of customer. No returns on videos,
books or cutting tools. Returns after 30 days but less than 90
days will incur a 15% restocking charge. No returns after 90 days.
SHOPPING
ON OUR SITE
You can shop worry-free 24 hours a day on our web site. We do not
collect personal information when you visit our site unless you
place an order. When you place an order, we will ask you for the
following personal information: your name, e-mail address, mailing
address, phone number, and your credit card number and its expiration
date. This information is transmitted using Secure Sockets Layer
(SSL) technology, the approved industry standard to ensure your
privacy. We may use your personal information to contact you for
account purposes. We do not share, sell, rent or barter any personal
information to any third party.
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